Dr. Tiffany Knight Raymond, PhD

Head of Global Customer Advocacy, PayPal


Dr. Tiffany's talk broadcasts 29 February 2024, 06:45 PM

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About this speaker

Dr. Tiffany Raymond is the Head of Global Customer Advocacy at PayPal. She has a passion for and a proven track record in developing and optimizing customer experience-driven digital experiences that also deliver on corporate goals.

Tiffany is a conversion-centered, data-driven thinker with experience reshaping digital funnels and customer lifecycle, and a collaboratively minded leader adept at leading teams, building programs, and partnering cross-functionally.

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No pain, more gain: Identifying and resolving customer pain points for optimal digital experiences

29 February 2024, 06:45 PM
Dr. Tiffany Knight Raymond, PhD